What is always most important, however, is what makes us alike, rather than what makes us different. Our most fundamental common factors, are Novelty, Satisfaction, Friction, and Misconceptions.
None of these four items are safely ignorable from the perspective of any provider of a human experience - yet in practical terms, they are factors that we only dimly understand or identify when we attempt to _provide_ such experiences.” —
Tateru Nino - “Diverse Ruminations on Human Factors in Virtual World Experiences, not Limited to the Unexpected Value of Misconceptions”
Dr Dobbs Life 2.0